01691 653116 [email protected]

When a Death Occurs

When a death occurs, whether it be at home, a Residential or Nursing Home or hospital please call us on 01691 653116 (available 24 hours) as soon as you feel able. Initial procedures will vary dependent on the place of death.

Our office team or duty supervisor will be able to guide you through all the immediate procedures. This may include, when you feel ready, removing the deceased from the place of death, after the verification of death formalities have been carried out.

If your first call to us is outside office hours, your call will be received by our out of hours reception service, thus avoiding answerphone or poor mobile diversions. The receptionist will take some initial information from you and will then get our duty manager to call you back straight away.

When someone dies unexpectedly

If the death is sudden and unexpected, this may be reported to the Coroner for investigation. We have been one of HM coroner for Shropshire’s approved Funeral Directors and are fully conversant with all aspects of the Coroners procedure. We are able to liaise with the Coroners Officers on your behalf and guide you through procedure. 

To assist you with registration details and considerations for the funeral arrangements, we are able to give you complete support and guidance. Should you require it, we are also able to provide you with a detailed information folder.

So what happens now?

If you’ve never had to deal with the death of a loved one and what happens next, David Davies & Sons have 180 years of experience in helping families and people like yourself through the next few weeks.

The usual order of events is as follows, but we would advise that you contact us at your earliest convenience so that we can give you guidance and support you throughout the process…


  • Contact Us – As soon as possible so that we can liaise with the relevant teams and arrange to take your loved one into our care.
  • Medical Certificate – Depending on the location and nature of the Death, a Death certificate will be issued by Doctor, Hospital staff or coroner once they are satisfied as to the cause of death. 
  • Register the Death – Much like births & marriages, a death also needs to be registered with the appropriate office – we can assist in this process. 
  • Arrange the Funeral –We can provide assistance, guidance and support with every aspect of the arrangements – we are able to carry out wishes as closely as possible.  

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